Insulspan Delta Terms and Conditions of Sale

#1 – 600 Chester Road, Delta, BC, Canada V3M 5V8
(604) 540-0600 FAX: (604) 540-0608

1. Purchaser is engaging the Provider to prepare Shop Drawings, herein referred to as “the Drawings,” based upon Purchaser’s plans, as referenced in the attached Sales Order, which also identifies Provider’s corresponding Project Purchaser is also engaging Provider to supply Structural Insulated Panels (SIPs) based upon the Drawings, herein referred to as “the Materials Package”.
2. The receipt by Provider of Purchaser’s order on this Sales Order Agreement form shall be deemed the acceptance of the offer made by this Agreement in accordance with the terms and conditions of the Agreement, including payment and/or credit terms. All prices are exclusive of any present or future sales, revenue or excise tax, value added tax, turnover tax, import duty (including brokerage fees) or other tax, duty, tariff or similar charge applicable to the sale of any product. Such amounts, when applicable, shall be paid by Purchaser unless Purchaser provides a proper tax exemption certificate. Provider hereby notifies Purchaser that Provider objects to the inclusion of any additional or different terms in Purchaser’s acceptance of the offer made in this Agreement. Provider may defer shipments, alter payment terms, or terminate any contract resulting from this Agreement if Purchaser fails to pay any invoice under the Agreement, or any other Agreement with Provider, when due or otherwise fails to pay any invoice in accordance with its terms which is owed to Provider. Purchaser agrees to pay interest on any unpaid balance at a rate of five percentage points above the bank rate established by the Bank of Canada at the end of the day the balance becomes due, or such maximum lesser rate as may be permitted by law. Unless otherwise agreed in writing, all payments are to be in Canadian dollars.
3. Invoices will be sent to Purchaser via e-mail or at the address provided in this Additional Charges described in this Agreement shall be invoiced as incurred and are due and payable within ten (10) days of the date of invoice.
4. Provider will prepare Shop Drawings based upon Purchaser’s plans as submitted with their signed Agreement, depicting the Materials Package to be fabricated. If during the preparation of the Shop Drawings, Purchaser makes changes to their plans and/or construction documents; additional design fees may be Such fees will be billed at a rate of CAD$100.00, or if in USD, the current equivalent, per hour. Upon completion of the Shop Drawings, Provider will submit the Shop Drawings to Purchaser for review and approval. It is solely the Purchaser’s responsibility to ensure that the Shop Drawings are consistent with Purchaser’s plans and/or construction documents. As such, any discrepancies between the Shop Drawings and Purchaser’s plans and/or construction documents which result in additional fabrication, installation or construction costs are the responsibility of the Purchaser. Following Purchaser’s review of the Shop Drawings, any required changes to the Shop Drawings will be billed at a rate of CAD$100.00, or if in USD, the current equivalent, per hour. Additionally, any required changes to the Materials Package, will result in a change in the Contract Total stated in the Sales Order. Such amounts will be added to the balance due prior to shipment. Purchaser may request that the Provider provide additional details and drawings in addition to the Shop Drawings provided. Such additional drawings will be billed at a rate of CAD$100.00, or if in USD, the current equivalent, per hour and will be added to the balance due prior to shipment. Purchaser recognizes that Shop Drawings are a representation only and Purchaser’s builder may be required to make field adjustments during construction as necessary where the drawings do not represent actual field conditions. Any construction or materials costs associated with adjustments to the Materials Package are the responsibility of the Purchaser. It is agreed that the Provider will not be responsible for any incidental, consequential, or special damages that may arise because of errors or omissions in Shop Drawings or because Shop Drawings are not completed on or before any particular date. If Provider’s scope of work includes engineering, the Provider will engage a licensed structural engineer, who is an independent contractor, to provide a structural review of Provider’s shop drawings. In the event the structural engineer’s review requires modifications to the Shop Drawings which in turn requires changes to the Materials Package, the Contract Total shall be adjusted accordingly. Additionally, any jurisdictionally required onsite inspections by the engineer are the responsibility of the Purchaser and will be separately invoiced. Changes to the Materials Package shall be made via written request (a “Change Order”) signed by both Purchaser and an authorized representative of the Provider. All Change Orders incorporate all terms and conditions of this agreement.
5. Scheduling of fabrication and delivery will be coordinated with Purchaser. Once fabrication is complete, delivery to the build site or alternate location must take place within thirty (30) days. Purchaser understands that Materials stored after production is complete may be susceptible to deterioration due to environment and weather conditions; and as such Provider will not be responsible for any repair or replacement costs or any incidental, consequential or special damages that may arise. Provider is not responsible for any incidental, consequential or special damages that may arise because the fabrication is not completed on or before any particular date. Unless otherwise agreed or stated on the Sales Order, Provider will schedule transport of the Materials Package from the Provider’s facility to Purchaser’s build site or alternate delivery location via common carrier. Access to the build site or alternate delivery location must provide an adequate road to accommodate a 75-foot flatbed tractor-trailer, including a 48-foot flatbed trailer, with a gross vehicle weight of 80,000 pounds. It is the sole judgment of the truck driver as to whether access to the delivery site is safe and adequate. If in the sole judgment of the truck driver, access to the delivery site is inadequate or unsafe, Purchaser is responsible for arranging alternate delivery as well as transferring loads and all costs associated there with. Purchaser is responsible for unloading of materials at the delivery site, including providing offloading equipment, in the form of a crane or forklift. If offloading is delayed greater than two (2) hours due to inclement weather, other force majeure event, site conditions, or insufficient labor or equipment, Purchaser is responsible for any delay charges. Provider is not responsible for any incidental damage to roads in the course of delivery and unloading.
6. Upon unloading and prior to installation, Purchaser shall have the right to inspect the Materials Package, within one (1) day of If, upon inspection, Purchaser believes the Materials Package is damaged or does not comply with the Sales Order (collectively, “Non-Conforming Products”), Purchaser may make a written claim to Provider within ten (10) days of receipt of materials. If, following inspection or review of documentation provided by Purchaser, the Provider concurs that materials are Non-Conforming Products, Provider shall repair or replace the Non-Conforming Products. Provider and Purchaser agree that Purchaser’s sole and exclusive remedy against Provider shall be for the repair or replacement, without charge to the Purchaser, of any product(s) found by the Provider to be defective or nonconforming. The obligation of Provider to repair or replace defective or nonconforming product(s) shall not include any obligation to remove, dismantle, or install any such product(s). The defective product(s) shall, at Provider’s request, be returned to Provider, shipping charges prepaid, accompanied by a claim by Purchaser in writing. Purchaser agrees that no remedy, other than as set forth herein, shall be available to Purchaser including, without limitation, incidental or consequential damages for lost profits, lost sales, injury to persons or property, or any other incidental or consequential loss for claims arising out of this Agreement for any cause and regardless of the form of action, whether in contract or in tort, including strict liability, negligence or breach of warranty. Incidental and consequential damages shall not be recoverable even if the repair or replacement remedy fails to remedy Purchaser. In no event shall the remedy provided in this section 6 exceed the purchase price of the product(s) hereunder.
7. Provider will provide its standard published warranty for each product (the “Warranty”), available at https://www.insulspan.com/resources/warranty-terms-conditions/, Purchaser’s remedies with respect to any Warranty claim shall be limited to the remedies set forth in the Warranty. SUPPLIER EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
8. Provider will coordinate and communicate with Purchaser, Purchaser’s builder, and other third However, the selection and supervision of these parties is the sole responsibility of Purchaser. Provider is not responsible for the work product, results, or activity of third parties not under its direction. As such, Purchaser agrees to indemnify and hold harmless Provider from any costs or damages resulting from acts, errors, or omissions of third parties. Provider is an independent contractor. This Agreement may not be amended in any respect except by writing and signed by the Provider and Purchaser. This Agreement and the exhibits hereto constitute the entire agreement between the parties with respect to the subject matter of these documents and all prior and contemporaneous agreements, understandings, negotiations, representations, and discussions, whether oral or written, between the parties concerning the subject matter of this Agreement are hereby merged and integrated into this Agreement. If any portion of this Agreement is determined to be unenforceable or void, that determination shall not affect the validity of its remaining provisions. The Provider assumes all risk of loss and damages to the Materials Package up to the date the Materials Package arrives at the FOB location. Purchaser assumes all risk of loss and damage to the Materials Package and structure upon arrival at the FOB location. It is the responsibility of the Purchaser to carry insurance to protect against personal injury or property damage. Provider shall not in any manner be liable to Purchaser should performance by it hereunder become commercially impracticable due to any contingency beyond its reasonable control, including, without limitation, act of God, fires floods, wars, sabotage, civil unrest, accidents, labor disputes or shortages, governmental laws, ordinances, rules and regulations, whether valid or invalid (including, without limitation, priorities, requisitions, allocation and price adjustment restrictions), inability to obtain material, equipment or transportation, incorrect, delayed or incomplete specifications, drawings or data supplied by Purchaser or others, and any similar or different contingency.
9. In the event of any dispute or claim arising out of or relating to this agreement, the parties shall use their best efforts to settle such disputes or To this effect, they shall consult and negotiate with each other in good faith, and recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. In the event the parties do not reach such solution through negotiation then, upon written notice by either party to the other, the parties agree to first try, in good faith, to settle their dispute by submitting to a mediation administered by the American Arbitration Association under its Commercial Mediation Rules before resorting to the filing of a lawsuit in court. This Agreement is exclusively governed by the laws of, and by the courts of the Province of Alberta and the laws of Canada applicable in the Province of Alberta.. It is agreed that the parties to any action will equally share any cost of mediation and/or court costs. Each party will bear their own respective legal expenses including attorney fees, expert witnesses and other expenses.
10. The rights and duties pursuant to this transaction are not assignable or transferable by either party without the other’s written consent, provided that Provider may assign its rights or duties under this Agreement to any affiliate of Provider.
11. Provider shall deliver only those item(s) expressly set forth in this Any items which are not set forth in the Agreement, including, without limitation, beams, fasteners and bracing, shall not be delivered by Provider.
12. Purchaser may not cancel the agreement and is obligated to pay the full amount of the Contract Total, plus any additional charges incurred. The Provider may terminate this agreement if Purchaser violates any portion of this agreement, including payments due, if Purchaser fails to cure such violations within ten (10) days of written default notice to Purchaser. The Provider may also cancel this agreement if Purchaser has not taken delivery of the Materials within one year from the date of the Agreement, at which point Purchaser would not be entitled to any refunds or credits.

Revised February 7, 2025